Saturday, May 22, 2010

Hi, still with ActiveX control problems while using Yahoo Messenger?

I have uninstalled Yahoo and Yahoo messenger 2 times. Went to the custom level security tab under Internet options and made sure the setting for scripting and others were enabled. Windows Firewall has the exception for Yahoo Messenger. The error window that appears when I try to chat shows the following:


Microsoft Visual C++ run time library error


Run time error!


Program:C:\PROGRA~1}Yahoo!}MESSEN~1\


YAHOOM~1.EXE


R6025


Pure virtual function call


I ran Microsoft Defender and shows no virus, worm or spyware


Antivirus Avast running well and updated.


Erased all the temp files I could find


Erased some cookies


Don't know what else to do

Hi, still with ActiveX control problems while using Yahoo Messenger?
Try to delete the messenger directory manually and install again. Maybe the corrupt file is still there when you are uninstalling with control panel.


You might have a corrupt file in your Yahoo! Messenger directory. To fix the problem, you must manually delete the "Messenger" directory on your C: drive (default), then reinstall the Yahoo! Messenger application.





To delete the directory:





Close the Yahoo! Messenger application if you currently have it running. Make sure all instances of Internet Explorer are closed.


Go to your desktop and double-click "My Computer."


Click the "C:" drive.


Go to:


C:\Program Files\Yahoo!


Highlight the Yahoo! Messenger folder and press the Delete key on your keyboard. (All archives will be deleted if they are not copied. Please see below.)


To install:





Close all running applications except for your Internet browser.


Visit the Yahoo! Messenger home page.


Click the "Download Now" button.


To copy your complete Message Archive:





Close Yahoo! Messenger (if it is currently running).


Go to your Desktop and double-click "My Computer."


Select the "C:" drive.


Go to:


C:\Program Files\Yahoo!\Messenger\Profiles


Your "Profiles" folder contains your complete Message Archive. Copy it to the same location on another computer if you wish to view it elsewhere.


Note: If you copy this folder to another computer, your complete Message Archive will be copied, overriding the Message Archive on the computer to which you are copying.


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